Home
common-findings-and-non-compliance-issues-in-mdr-audits

Common Findings and Non-compliance Issues in MDR Audits

Common Findings and Non-compliance Issues in MDR Audits

The Medical Device Regulation (MDR) has been a significant regulatory framework for medical device manufacturers since its implementation on May 26, 2021. The regulation aims to ensure the safety and performance of medical devices by strengthening the conformity assessment process and ensuring compliance with EU law.

As part of the MDRs conformity assessment requirements, manufacturers must undergo audits to demonstrate their adherence to the regulations. These audits can be a challenging and complex process for manufacturers, and failure to comply with the MDRs requirements can result in significant financial penalties, reputational damage, and even withdrawal from the EU market.

This article will explore some of the common findings and non-compliance issues encountered during MDR audits, highlighting key areas where manufacturers often struggle. We will also provide a detailed explanation of two critical aspects: UDI (Unique Device Identification) compliance and clinical evaluation requirements.

Non-Compliance Issues in MDR Audits

During an MDR audit, auditors typically examine various aspects of the manufacturers quality management system, including documentation, processes, and procedures. Some common non-compliance issues encountered during these audits include:

  • Inadequate or incomplete documentation: Manufacturers may fail to provide sufficient documentation to support their claims, making it difficult for auditors to verify compliance.

  • Insufficient process controls: Manufacturers may not have adequate process controls in place to ensure consistency and reliability of production processes.

  • Non-compliance with labeling requirements: Manufacturers may fail to comply with labeling requirements, including incorrect or missing information on product packaging.

  • Failure to maintain records: Manufacturers may not maintain accurate and up-to-date records of device design changes, testing, and maintenance.


  • UDI Compliance

    One critical aspect of MDR compliance is Unique Device Identification (UDI). The UDI system requires manufacturers to assign a unique identifier to each medical device, allowing for easy tracking and identification. Auditors often scrutinize UDI compliance during audits, examining various aspects such as:

  • Assignment of UDI codes: Manufacturers must assign correct UDI codes to their devices based on the relevant classification rules.

  • Devices are assigned to a specific category based on their intended use and characteristics.
    A separate UDI code is required for each device type, regardless of packaging or configuration.

    Examples:

    An orthopedic implant manufacturer assigns a UDI code to its hip replacement prosthesis. However, the manufacturer forgets to update the UDI code when it releases a new version of the device with modified design parameters.
    A diagnostic test strip manufacturer assigns a UDI code to its product but fails to include the correct information on the packaging, including the UDI number.

  • Labeling and packaging requirements: Manufacturers must ensure that devices are labeled and packaged correctly with the assigned UDI codes.

  • Devices must be labeled with their unique identifier in human-readable form (e.g., a barcode or QR code).
    Packaging must include a statement indicating where the devices UDI can be found.

    Clinical Evaluation Requirements

    The MDR requires manufacturers to conduct clinical evaluations of their devices to demonstrate safety and performance. Auditors often examine various aspects related to clinical evaluation, including:

  • Conducting post-market clinical follow-up: Manufacturers must establish procedures for monitoring device performance after launch.

  • Clinical evaluations are essential in detecting any issues or concerns raised by patients, healthcare professionals, or regulatory authorities.

    Examples:

    A manufacturer of a pacemaker device conducts inadequate clinical follow-ups on its devices, failing to identify and address potential problems.
    A diagnostic imaging system manufacturer fails to conduct regular software updates to ensure compatibility with emerging technologies.

  • Correcting deficiencies in the design process: Manufacturers must establish procedures for identifying and addressing any issues or concerns raised during clinical evaluations.

  • Design changes are essential to ensuring device performance, safety, and reliability.

    Examples:

    A manufacturer of a joint replacement system fails to correct design issues identified during clinical evaluation, leading to increased risk of implant failure.
    A diagnostic equipment manufacturer neglects to implement necessary design updates following clinical follow-up findings.

    QA Section

    1. What is the Unique Device Identification (UDI) system?
    The UDI system requires manufacturers to assign a unique identifier to each medical device, allowing for easy tracking and identification.

    2. Why are labeling and packaging requirements important in MDR compliance?
    Labeling and packaging must include the assigned UDI code, ensuring devices can be easily identified and tracked.

    3. What is post-market clinical follow-up?
    Post-market clinical follow-up involves monitoring device performance after launch to detect any issues or concerns raised by patients, healthcare professionals, or regulatory authorities.

    4. Why are design changes necessary in MDR compliance?
    Design changes ensure device performance, safety, and reliability by addressing identified issues or concerns.

    5. What is the significance of maintaining accurate records in MDR audits?
    Accurate record-keeping is crucial for demonstrating compliance with regulations and enabling auditors to verify adherence to requirements.

    6. Can manufacturers correct deficiencies in their design process during an audit?
    While corrections can be made, manufacturers should have a clear plan in place for addressing issues raised by clinical evaluations or other findings.

    7. What are some common non-compliance issues encountered during MDR audits?
    Inadequate documentation, insufficient process controls, non-compliance with labeling requirements, and failure to maintain records are often highlighted as areas of concern.

    8. Can manufacturers rely solely on the manufacturers certification (MDD) from previous regulations?
    No, the MDR requires a new conformity assessment for medical devices; manufacturers must adapt their quality management systems accordingly.

    9. What support can regulatory agencies offer in facilitating compliance with the MDR?
    Regulatory agencies provide guidance documents and training to aid manufacturers in understanding the regulations requirements.

    10. How can manufacturers ensure UDI compliance during audits?
    Manufacturers should establish procedures for assigning UDI codes, ensuring labeling and packaging comply with regulations, and maintaining accurate records of device design changes.

    In conclusion, MDR audits are a crucial aspect of ensuring medical device safety and performance in the EU market. Manufacturers must be aware of common non-compliance issues, including inadequate documentation, insufficient process controls, and failure to maintain records. Additionally, manufacturers should prioritize UDI compliance and clinical evaluation requirements to demonstrate adherence to regulatory expectations.

    Additional Resources

    For further information on MDR compliance and auditing, manufacturers can consult:

  • The European Commissions guidance documents

  • Notified Body certifications and audits

  • Medical Device Association resources and training programs


  • Regular updates to legislation, industry best practices, and expert advice are essential for staying informed about the complex regulatory landscape governing medical devices.

    DRIVING INNOVATION, DELIVERING EXCELLENCE