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Communication with Regulatory Authorities under MDR

Communication with Regulatory Authorities under MDR

The Medical Device Regulation (MDR) has introduced significant changes to the way medical device manufacturers interact with regulatory authorities in the European Union (EU). The regulation emphasizes the importance of effective communication between manufacturers and regulatory bodies, ensuring that devices are safe, effective, and compliant with EU legislation.

Effective communication with regulatory authorities is essential for medical device manufacturers to navigate the complex MDR framework. This article provides an overview of the key aspects of communication with regulatory authorities under MDR, including specific requirements, best practices, and examples of successful interactions.

Understanding the Requirements

To establish a smooth relationship with regulatory authorities, manufacturers must understand the requirements outlined in Article 15 of the MDR. The regulation stipulates that manufacturers must:

  • Provide information to the competent authority on the status of the conformity assessment procedure.

  • Notify the competent authority of any changes to the device or its intended use.

  • Cooperate with the competent authority during audits, inspections, and other investigations.

  • Provide information on the quality management system and the procedures for correcting and preventing defects.


  • Manufacturers must also comply with the rules for post-market surveillance (PMS), which involves monitoring and reporting adverse events, field safety corrective actions, and recalls. The regulation emphasizes the importance of continuous communication with regulatory authorities throughout the devices lifecycle.

    Best Practices for Communication

    To maintain a positive relationship with regulatory authorities, manufacturers should follow best practices for communication:

  • Establish clear lines of communication: Designate a single point of contact to ensure that all communications are handled efficiently and effectively.

  • Provide accurate and timely information: Ensure that all documentation and reports are complete, accurate, and submitted on time.

  • Be proactive in addressing concerns: Anticipate potential issues and address them promptly to avoid delays or penalties.

  • Maintain transparency and cooperation: Be open and cooperative during audits, inspections, and other investigations.


  • Examples of Successful Interactions

    Several manufacturers have successfully navigated the MDR framework through effective communication with regulatory authorities. For example:

  • Johnson Johnsons Collaboration with the FDA: In 2019, Johnson Johnson worked closely with the US Food and Drug Administration (FDA) to resolve concerns related to their DePuy Synthes spinal implant. The company provided detailed information on the devices design and manufacturing process, ultimately resolving the issue through a collaborative effort.

  • Boston Scientifics Engagement with the EU Notified Body: Boston Scientific engaged in regular communication with the EU Notified Body (NB) during the conformity assessment procedure for their Luminer Endoluminal Stent System. The company provided comprehensive documentation and addressed concerns raised by the NB, ultimately achieving certification under the MDR.


  • QA Section

    This section provides additional details on key aspects of communication with regulatory authorities under MDR:

  • Q: What are the consequences of non-compliance with Article 15 of the MDR?

  • A: Non-compliance may result in penalties, fines, or even product bans. Manufacturers must ensure that they understand and comply with the requirements outlined in Article 15.
  • Q: How often should manufacturers communicate with regulatory authorities during the conformity assessment procedure?

  • A: Manufacturers should maintain regular communication throughout the process, ensuring that all documentation is complete and accurate, and addressing any concerns raised by the competent authority promptly.
  • Q: Can manufacturers use a third-party representative to communicate with regulatory authorities on their behalf?

  • A: Yes, manufacturers can designate a third-party representative, such as a Notified Body or a consulting firm, to assist in communication with regulatory authorities. However, they must ensure that the representative has the necessary expertise and authority to act on their behalf.
  • Q: What is the role of the EU Notified Body in the conformity assessment procedure?

  • A: The EU Notified Body plays a crucial role in ensuring compliance with MDR requirements. They conduct audits, inspections, and other investigations to verify that devices meet the necessary standards and regulations.
  • Q: Can manufacturers appeal decisions made by regulatory authorities during the conformity assessment procedure?

  • A: Yes, manufacturers can appeal decisions made by regulatory authorities. However, they must follow the procedures outlined in the MDR and provide comprehensive documentation to support their appeal.

    By understanding the requirements, following best practices, and engaging with regulatory authorities effectively, medical device manufacturers can navigate the complex MDR framework successfully. Manufacturers should prioritize communication with regulatory authorities throughout the devices lifecycle, ensuring compliance with EU legislation and maintaining a positive relationship with these bodies.

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